Postage within New Zealand is free of charge. We will email confirmation your order has been fulfilled and this means it is on its way. In most cases we use Fastway Couriers and will email you the tracking number. There are times that we use New Zealand Post and there is no tracking number. Expect 2 - 5 working days for your goods to arrive. If you do not receive your goods and there is no tracking number then we will review the situation and send another product to you. If there is a tracking number we will ask you to contact the service provider and deal with them directly. If you do not have a satisfactory outcome then we will take over the case and contact the service provider directly.
We are in the process of reviewing our international postage. At present we use Standard untracked New Zealand post. These items will arrive in 3 - 10 working days from date of postage.